It’s pretty much the same situation as in the 3DS Max Workflow Tutorial:

I’m trying to export a model with a skeletal animation from 3ds Max 2012 to the AWD2 format. At first 3ds Max kept crashing whenever I set it to include skinning data for the animation until I figured that it would work if I remove all zero weigths before exporting. Now I can export it, but the exported animation is deformed.

It’s my first time working with animations, but I’ve read quite a bit trying to solve this problem and everything in the .max file seems fine to me.

What could cause such a deformation?

deformed export

I’m facing the same problem. My max model exports perfectly in Flare and Alternativa. If Away does not provide an it-just-works export, at least there should be one document about what can do and what cannot do.

Hey!
We had simillar problem. Not exacly the same but i belive the problem is in good preparation of model in 3DsMax.
Please try do it like here:
http://www.adobe.com/devnet/flashplayer/articles/away3d-autodesk3dsmax.html
and
http://3dflashlo.wordpress.com/biped-to-awd/

Those are links loth gave us in topic “Skeleton with multiple Mesh Away 4.x” and it helped a lot;].

Best regards
Radagast

The problem is about the skin. Disform and wrong binding. Those articles don’t talk about that.

Hey!
I can’t download the .max file u provided with Your post to get closer look but animation looks like u copied bones.

When preparing model:
- reset bones before skinning (Bone tools: res. strech, res. scale)
- dont copy bones, instead create new for each element

Before export:
- reset pivot X/Y/Z 0,0
- reset xform
- skin
- remove zero weights

Best regards
Radagast

Yes! That worked. Thanks a lot!